BLACK KOI TATTOO • KUTA, LOMBOK

PRIVACY POLICY

Who we are

This privacy policy explains how Black Koi Tattoo handles personal information in connection with blackkoi-tattoo.com and enquiries to our tattoo studio in Kuta, Lombok, Indonesia.
Studio address: Jl. Raya Kuta, Kuta, Kec. Pujut, Kabupaten Lombok Tengah, Nusa Tenggara Barat 83573, Indonesia.
For privacy questions or requests, contact us at +62 853-5384-1277, through the contact form on our website, or at the studio.

Contact and booking enquiries

When you contact us using the website form, you provide information such as your name, email address, phone number, the address field and your message. We use information you provide to reply, discuss tattoo ideas and arrange appointments. Please only include information needed for your enquiry; do not send identity documents, payment card details or sensitive medical information through this form.
Processing an enquiry may involve our website, email and other communication services. Access is limited to people and service providers involved in handling the enquiry or operating these services.

Visiting the website

Our website uses WordPress and Avada. Website hosting and security systems may process technical information, including your IP address, browser information, requested pages and access times, to deliver the website and investigate technical or security issues.

Cookies and Cookiebot

The website loads Cookiebot, a consent-management service provided by Usercentrics. This service can process technical information and cookie preferences to manage consent. Where cookie choices are displayed, you can use those controls to review or change your preferences. You can also manage cookies in your browser; disabling essential cookies may affect website functions.
Cookies used for administrator login are separate from the contact form and are relevant when an authorised user signs in to WordPress.

WhatsApp, Instagram and Google Maps

Our WhatsApp, Instagram and map buttons are links to external services. When you follow a link, the relevant provider processes information under its own privacy policy. When you contact us using WhatsApp or Instagram, we receive the contact and message information you choose to share. Providers may process data in countries outside your own.
You can contact the studio by telephone or through the website form if you prefer another contact method.

Purpose, sharing and retention

We process personal information to respond to requests, arrange services, maintain website security and meet applicable legal obligations. Where required by applicable law, processing relies on the steps needed to arrange a service, legitimate operational and security interests, legal obligations or your consent.
Information may be handled by hosting, email, communication and technical service providers for these purposes, or disclosed where required by law. Enquiry records are retained for as long as needed to deal with the enquiry, any resulting booking and applicable legal requirements. Relevant correspondence may also be retained where needed to establish or defend legal claims.

Your privacy choices and requests

Subject to applicable law, you may request access to, correction or deletion of personal information, and may have rights to restrict or object to processing or request a portable copy. Where processing relies on consent, you may withdraw it for future processing. Some records may need to be retained for legal or security reasons.
To make a request, contact the studio using the details above. We may need to verify that the request relates to your information. You may also contact the relevant data-protection authority where applicable.

Changes to this policy

We may update this policy when the website, services or data-handling practices change. The date below identifies the latest version.
Last updated: 3 October 2026.